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Frequently Asked Questions

Chafing, odour, pH balance, delivery and payment — the questions men actually ask about intimate care, answered plainly.

Products & how to use them

What does anti-chafing lotion actually do?

Anti-chafing lotion puts a thin, dry barrier between skin and whatever is rubbing against it — fabric, or skin on skin. nuutGuard goes on as a lotion and dries to an invisible liquid powder, so it absorbs sweat and cuts friction instead of adding grease. That is what stops the burning and raw patches you get on a long walk, a run or a hot day.

How do I stop chafing between my thighs?

Keep the area dry, reduce friction, and do it before you start sweating, not after. Apply nuutGuard to clean, dry skin in the morning and it will hold for the day. Breathable cotton or technical fabric helps; damp cotton that has been sweated through is the worst case.

Is it safe to use a deodorant spray on intimate areas?

A normal underarm deodorant is not safe there — most are alcohol-heavy and will sting delicate skin. nuutFresh is formulated specifically for below the belt: pH balanced, dermatologically tested, and free of harsh toxins. Spray it on the outside of the skin only, never internally, and stop if you notice irritation.

Why do I sweat and smell down there, and what helps?

The groin is warm, enclosed and dense with sweat glands, so moisture collects and skin bacteria turn it into odour. Washing with a pH balanced cleanser like nuutWash removes the sweat without stripping the skin, nuutFresh neutralises odour, and nuutGuard keeps the area dry so it does not come back by midday.

Why does a pH balanced intimate wash matter?

Intimate skin sits at a lower pH than the rest of your body. Ordinary bar soap is alkaline, so it strips that protective layer and leaves the skin dry, itchy and more prone to irritation. nuutWash is pH balanced to match, which is why it can be used daily on body, hair and intimate areas.

What is the right order to use the three products?

Wash with nuutWash in the shower, dry the area completely, apply nuutGuard to stop chafing through the day, then finish with a short burst of nuutFresh for odour control. Takes under a minute once it is a habit.

How long does one bottle last?

With once-daily use, the 100ml nuutGuard and nuutFresh bottles typically last around a month, and the 200ml nuutWash a little longer since a small amount lathers for the whole body. Heavy training or hot weather will shorten that.

Buying & delivery

Where can I buy The Gentry products in Kenya?

Order directly on this site or over WhatsApp on 0711 989 074. We deliver countrywide — Nairobi is usually next day, and the rest of Kenya takes two to three days. Pay by M-Pesa, card or cash on delivery.

Is the packaging discreet?

Yes. Orders ship in plain outer packaging with nothing on the outside identifying the product or the category.

Can I use these if I have sensitive skin?

Every product is dermatologically tested, pH balanced and formulated without parabens or harsh toxins, which is why they suit most sensitive skin. If you have a known allergy or skin condition, patch test on your inner arm first, and speak to a pharmacist or dermatologist if you are unsure.

More questions

Are your products suitable for sensitive skin?

Yes, all our products are dermatologically tested, pH balanced, and formulated without harsh toxins or parabens, making them safe for even the most sensitive skin.

How long does the nuutGuard anti-chafing lotion last?

nuutGuard provides all-day protection. A single application in the morning is typically enough to keep you dry and comfortable until your next shower.

Do you deliver countrywide?

Yes, we offer nationwide delivery across Kenya. Deliveries within Nairobi typically take 24 hours, while outside Nairobi may take 48-72 hours.

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